1. Validity
All gift vouchers are valid for 12 months from the date of purchase. Expired vouchers cannot be redeemed or extended.

2. Redemption
Gift vouchers may be used toward any services or products offered at via rey. Bookings are essential and subject to availability. Please mention your voucher at the time of booking.

3. Non-Refundable & No Cash Redemption
Gift vouchers are non-refundable and cannot be redeemed for cash or refunded, in part or full. They may be transferred to another person but remain the responsibility of the holder.

4. Partial Use
If the full value of the voucher is not used in one visit, the remaining balance may be used on a future visit within the validity period.

5. Lost or Stolen Vouchers
via rey is not responsible for lost, stolen, or damaged vouchers. Please treat your voucher like cash.

6. Cancellation Policy
Standard cancellation policies apply. Failure to attend or provide adequate notice (e.g. [24 hours]) may result in the voucher being voided or a cancellation fee deducted.

7. Pricing Changes
Prices for services may change. If the value of the voucher does not cover the full cost of the service at the time of redemption, the difference must be paid by the client.

8. Promotions & Discounts
Gift vouchers cannot be used in conjunction with other promotions, discounts, or special offers unless stated otherwise.

9. Digital & Physical Vouchers
Both digital and physical vouchers are accepted. Vouchers must be presented at the time of redemption (printed or on a mobile device).

For any questions regarding your gift voucher, please contact us on 0435233806.